GSB Partners with PANASONIC to provide Logistics and technical support services to Thougbook products in Latin America Region.

Fort Lauderdele FL. December, 2011— GSB Services (GSB), a leading customer support services provider in areas as logistics, technical support and incident management for a diverse range of electronics products and replacement parts, today announced it has executed an agreement with PANASONIC NORTH AMERICA (PANASONIC) for Thoughbooks products in Latin America Region.

The agreement enables GSB to to provide international and domestics logistics services, on site technical support and high quality depot repair services under the Mail-in repair program to the PANASONIC Thoughbooks products.

GSB President and CEO Arturo Ramirez said the “partnership with PANASONIC is an excellent experience related to GSB proposal to help high technology vendors in their warranty requisites with their customers. GSB is looking to collaborate with PANASONIC improving their customer satisfaction and elevating the services level of the products.. GSB is committed to improve the PANASONIC customer satisfaction and loyalty”.

About Global Smart Business Services

GSB is a multinational company with presence in 23 countries providing fully integrated outsourcing service solutions to Latin America and the Caribbean with warranty/out of warranty services, break and fix, field engineering, incident management, warehousing, fulfillment and forward/reverse logistics solutions.

GSB manages all stages of the product lifecycle, including finished goods and replacement parts logistics, depot repair services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit and follow us on linkedin.

  • Contact: Barbara Ramirez
  • Regional Marketing Manager
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