GSB Partners with Movistar (Telefonica) as its logistics operator to deliver terminals and simcards in Mexico

Mexico DF, Mexico, November 2020— GSB Services (GSB), a leading customer support services provider in areas such as logistics, technical support and incident management for a diverse range of electronics products and replacement parts. Today, GSB announces an executed agreement with Movistar to provide terminals, simcards warehousing, and nationwide distribution services in Mexico.

Through an investment in Mexico creating a logistics and fulfillment center in Tlalnepantla with an area of 54,000 sq ft., GSB will provide the following services: warehousing, logistics, fulfillment, repair center and Contact Center.

GSB Services Mexico General Manager said “the partnership with Movistar will generate significant benefits to Movistar and their customers. With production lines oriented to retailers, store owned properties and e-commerce, GSB is delivering a order fullfillment experience based in services levels and KPI’s with a real committed services quality. Movistar will have 100% visibility of the logistics lifecycle. GSB is committed to improve the Movistar customer satisfaction and loyalty”.

GSB President and CEO Arturo Ramirez said “Even with the covid pandemic that for many means a threat, GSB invested in Mexico to create a logistics and fullfilment state of art practice to generate mission critical services in areas as warehousing, order fullfillment, and forward/reverse logistics. The development of these services practices in LATAM for critical mission enviroments, and will provide to Global companies to have a strong partner to adapt to the new consumer practices in the region”.

About Global Smart Business Services

GSB is a multinational company with presence in 23 countries providing fully integrated outsourcing service solutions to Latin America and the Caribbean with warranty/out of warranty services, break and fix, field engineering, incident management, warehousing, fulfillment and forward/reverse logistics solutions.

GSB manages all stages of the product lifecycle, including finished goods and replacement parts logistics, depot repair services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit and follow us on linkedin.

  • Contact: Barbara Ramirez
  • Regional Marketing Manager
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