GSB Partners with BOSE to Repair Consumer and Professional equipment’s in Mexico
Coconut Creek, FL. January, 2019 — GSB Services (GSB), a leading customer support services provider in areas as logistics, technical support and incident management for a diverse range of electronics products and replacement parts, today announced it has executed an agreement with BOSE (BOSE) for consumer and professional products repair in Mexico.
The agreement enables GSB to deliver to Mexican market, the experience to provide high quality depot repair services under the Mail-in repair services program to the following BOSE products: audio for video, headphones, speakers, wellness, wearables and professional line.
GSB President and CEO Arturo Ramirez said the “partnership with BOSE is generating significantly benefits to the Mexican BOSE customers. Their experience with the excellent BOSE technology will be improved with a real committed services quality supported by certified technicians trained by BOSE in USA, online services tracking, chat agents access and 100% visibility of the repair lifecycle. GSB is committed to improve the BOSE customer satisfaction and loyaltyâ€.
About Global Smart Business Services
GSB is a multinational company with presence in 23 countries providing fully integrated outsourcing service solutions to Latin America and the Caribbean with warranty/out of warranty services, break and fix, field engineering, incident management, warehousing, fulfillment and forward/reverse logistics solutions.
GSB manages all stages of the product lifecycle, including finished goods and replacement parts logistics, depot repair services, returns management, asset value recovery and eco-friendly disposal. For more information, please visit www.gsmartb.com and follow us on linkedin.
- Contact: Barbara Ramirez
- Regional Marketing Manager
- barbara.ramirez@gsmartb.com